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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Mana

May 24, 2023

5  out of  5 rating by David Mana
"Jo Ann Mullains is wonderful.She's so patient and helpful"

Anjal Parikh

May 19, 2023

4  out of  5 rating by Anjal Parikh
"4.5 stars had an amazing experience working with Sneha Patel. Definitely recommend her from the crew. She does follow up even after you get a policy with Statefarm to check in if everything is in order. Great communication and hands on service experience"

Juan Rodriguez

May 19, 2023

5  out of  5 rating by Juan Rodriguez
"Excelent customer service! Jo Ann is really good, helped me get a great price on my policy."

Neka Whitfield

May 15, 2023

5  out of  5 rating by Neka Whitfield
"Jo Ann was amazing and great customer service"

BRITTANY BAKER

May 5, 2023

5  out of  5 rating by BRITTANY BAKER
"Jo Ann Mullins was great. She helped explain everything and it was the easiest process every."

Dayna Gotcher

April 28, 2023

5  out of  5 rating by Dayna Gotcher
"They are always very helpful and reasonably priced. Kim Pelt assists me every time and efficiently takes care of everything. Great agency to do business with."

Devon Wade

April 24, 2023

5  out of  5 rating by Devon Wade
"Jo Ann was amazing in helping me in my auto, life, and now renters insurance."

Jeremy Jones

April 14, 2023

5  out of  5 rating by Jeremy Jones
"JoAnn did an awesome job getting me lower full coverage insurance an renters insurance. Saved me 60 dollars a month. The staff was friendly an very efficient."

Leah Lyons

April 13, 2023

5  out of  5 rating by Leah Lyons
"Jo Ann was knowledgeable and friendly while helping me get my policy set up. She helped make the process quick and easy."

Mike Johnston

April 4, 2023

5  out of  5 rating by Mike Johnston
"Just switched over from another INS company The knowledge and customer service from the team exp Jo Ann Mullins was absolutely amazing. Can't thank y'all enough for everything y'all did."

Micah Campbell

April 1, 2023

5  out of  5 rating by Micah Campbell
"Jo Ann deserves more than 5 Stars. I was having a hard time finding a reasonable home owner's insurance quote until I called Eddie Bermea's office. Jo Ann took my call at 530pm on a friday, explained all my options, found out how old the roof was on the home I'm buying, explained all the coverage very clearly, AND she even saved me $100 a month on my auto insurance. By the end of the call, I had better insurance coverage on both of my cars, and a much better home insurance quote than I had found anywhere else. She stayed on the phone with me until almost 7pm - that's almost an hour after the office closes, and she was still just as friendly, energetic, and professional as she had been at the beginning of the call. I will be recommending this office to EVERYONE."

Ida Herrera

March 31, 2023

5  out of  5 rating by Ida Herrera
"We recently moved to Texas. We decided to go with Eddie Bermea's State Farm Insurance company. Larry took the time to explain our policies and coverage in great detail. We are so grateful for the wonderful service."

Mariana Noyola

March 28, 2023

5  out of  5 rating by Mariana Noyola
"Getting insurance for my business was so simple thanks to Jo Ann Mullins! She is so helpful and patient! I highly recommend anyone looking for insurance to give her a call."

Florisa Esquivel

March 28, 2023

5  out of  5 rating by Florisa Esquivel
"I always go to Kim for everything! She's always so helpful and if she doesn't know the answer she gets it or points me in the right direction and makes my job soooooo much easier."

Jasmin Morales

March 28, 2023

5  out of  5 rating by Jasmin Morales
"Joan was lots of help over the phone she gave me great prices and was the sweetest!! Really recommend her!! She so patient and sweet!!"

Ed Trantham

March 27, 2023

5  out of  5 rating by Ed Trantham
"Jo Ann was very helpful with my car insurance. She explained everything and helped me make my recent change."

Debra Lee

March 27, 2023

5  out of  5 rating by Debra Lee
"Mariah is an Awesome person to work with. Always helping out when Needed. Return calls in a timely manner."

D Coleman

March 21, 2023

5  out of  5 rating by D Coleman
"Jo Ann was very helpful and easy to work with getting through the process. Would recommend this office."

Emmanuel Akpede

March 16, 2023

5  out of  5 rating by Emmanuel Akpede
"Mireya has the best customer service attitude….calm and organized….explained till I understood, she never got tired. Thank you so much No 1 insurance policy with affordable price"

Courtney Engel

March 13, 2023

5  out of  5 rating by Courtney Engel
"Jon Ann was amazing and talked me threw every detail I needed to know!"

Natalee Waters

March 6, 2023

5  out of  5 rating by Natalee Waters
"I had a great experience switching my auto insurance to State Farm thanks to Jo Ann Mullins! She was able to help me save $80 a month as well as provide other benefits for me. I will be recommending State Farm to all of my family and friends!"

Daniel Canales

March 6, 2023

5  out of  5 rating by Daniel Canales
"Jo Ann has been fantastic from the beginning with all my insurance needs. Any questions or concerns I'd had, she answered in a great, timely manner. Whether it's auto, life, home, etc insurance, I'll definitely recommend Jo Ann at the State Farm office of Eddie Bermea in Haltom City, TX!"

Candy Roos

February 18, 2023

5  out of  5 rating by Candy Roos
"Jo Ann Mullins was a lifesaver with our homeowners claim. After our intense struggles with uploading our documentation for the claim, she came to the rescue and did it all for us!!! Great customer service and she did it with a big smile!!! Thanks again Jo Ann!!!"

Destiney Lehew

February 15, 2023

5  out of  5 rating by Destiney Lehew
"love JoAnn Mullins as if she were part of the family. I knew nothing about my previous insurance company, and she made becoming a Statefarm member a walk in the park!"

Loretta Sanders

February 15, 2023

5  out of  5 rating by Loretta Sanders
"JoAnn is very knowledgeable, kind, respectful of my needs for auto coverage. Thank you so much for allowing me to be a part of your family. Sincerely, Ms. Sanders"